Privacy Policy

Tot Piscina Pooltech is committed to protecting users’ privacy and processing personal data in accordance with the applicable data protection regulations.

1. Data controller

Controller: Lucía Aznar Barrientos
Tax ID (NIF): 47596683-T
Trading name: Tot Piscina Pooltech
Address: Avinguda de l’Ampolla 38, house 17, 43895 l’Ampolla, Tarragona
Telephone: 621 29 98 07
Email: lucia.todopiscina@gmail.com

2. Personal data we may collect

Through contact forms or quote request forms, we may collect information such as:

  • Name
  • Telephone number
  • Email address
  • Town
  • Type of service requested
  • Type of pool
  • Information voluntarily provided in the message

Only the data necessary to properly manage the enquiry or service will be requested.

3. Purpose of data processing

The personal data provided may be used to:

  • Respond to enquiries and requests for information.
  • Prepare and manage quotations.
  • Contact people interested in our services.
  • Manage requested or contracted services.
  • Maintain the necessary communications related to a job or quotation.

Personal data will not be used to send newsletters, advertising communications or marketing campaigns without prior consent.

4. Legal basis

The legal basis for processing personal data is:

  • The user’s consent when voluntarily submitting a form.
  • The implementation of pre-contractual measures when requesting a quotation or information about a service.
  • The performance of a contractual relationship when a service is contracted.

5. Data retention

Personal data will be kept for as long as necessary to respond to the enquiry, manage the quotation or provide the requested service.

Afterwards, the data may be retained for the legally required periods in order to address possible administrative, tax, contractual or legal liabilities.

6. Disclosure of data to third parties

Tot Piscina Pooltech does not sell or disclose personal data to third parties for commercial purposes.

Data may only be processed by service providers that are necessary for the technical or administrative operation of the service, provided that there is an appropriate legal basis and the safeguards required by applicable regulations are in place.

Data may also be disclosed when required by law.

7. Users’ rights

Users may exercise the following rights:

  • Access to their personal data.
  • Rectification of inaccurate data.
  • Erasure of their data.
  • Restriction of processing.
  • Objection to processing.
  • Data portability, where applicable.

To exercise these rights, users may contact:

lucia.todopiscina@gmail.com

The request must contain sufficient information to correctly identify the data subject.

Users may also lodge a complaint with the Spanish Data Protection Agency if they believe that the processing of their personal data does not comply with applicable regulations.

8. Security

Tot Piscina Pooltech takes reasonable measures to protect personal data against unauthorised access, loss, alteration or misuse.

9. Minors’ data

The services offered through this website are not specifically aimed at minors.

We do not knowingly seek to collect personal information from minors without the corresponding authorisation.

10. Changes to this Privacy Policy

This Privacy Policy may be amended when necessary to adapt it to legal or technical changes, or to changes in the services offered.